Client stories

Trusted by teams that care about the details.

Long-term partnerships, thoughtful execution, and work that performs after launch.

Explore client stories

01 / Client voices

What working together feels like.

Direct feedback from the people closest to the work.

Verified Review - Clutch.co

I had a very good experience working with them.

Verified Review - Clutch.co

Guest expectations have soared along with an increase in guest relations.

Client since 2025

They actually took the time to understand our different service lines before writing a single email. Now our newsletter is one of the first things prospects mention when they call.

02 / The work

From challenge to measurable change.

Four partnerships. Four different problems. Work designed around what each business actually needed.

Retail / B2B

Priority Bicycles

Launching a media-rich website for more than 300 fleet partners

Challenge

Priority Bicycles’ growing fleet business had outgrown what its primary consumer website could support. The company needed a dedicated way to communicate its fleet offering across more than 300 accounts without diluting the brand’s focus on high-quality, low-maintenance bicycles at a fair price.

Approach

Working from Priority’s initial designs, Liquisite completed two rounds of discovery, design and development over ten weeks. The resulting standalone website includes a flexible drag-and-drop dashboard, allowing the marketing team to independently publish case studies, video content and page updates.

Result

The website launched within two months and received strong feedback from both internal stakeholders and external partners. It now serves as Priority’s primary platform for pitching to and supporting more than 300 fleet accounts, while remaining fully manageable by its in-house team.

10 weeks Discovery to launch

300+ Fleet accounts supported

Castle Hotel & Spa

Reimagining gift cards and driving repeat business

Challenge

Castle Hotel & Spa sold gift cards as flat dollar amounts, with no way to capture who purchased them or who they were intended for. The website also was not fully communicating the property’s distinctive history and character - two of its strongest drivers of destination bookings.

Approach

Liquisite redesigned the gift card programme around memorable experiences, including spa treatments, tasting menus and the chef’s table. The new purchasing journey captures information about both the buyer and recipient, while refreshed room packages and seasonal homepage promotions connect prospective guests directly with experiences available at the property.

Result

Gift card sales increased by 45%, while repeat business grew by 25% over the following year. Guests planning return visits, celebrations and special occasions could now discover and purchase relevant experiences directly from the website.

+45% Gift card sales

+25% Repeat business

Retail Technology

Plank Road Ventures

Turning trade-show contacts into consistent demo requests

Challenge

Plank Road Ventures collects hundreds of new contacts at retail trade shows. The company needed a way to continue those conversations with content relevant to each prospect’s interests, from store setup and ERP systems to infrastructure and cybersecurity, instead of sending the same generic newsletter to everyone.

Approach

Liquisite developed a detailed understanding of each Plank Road service line before building an email programme segmented by topic and customer interest. A broader monthly retail technology newsletter was then layered into the strategy. Liquisite manages the writing, production and distribution, allowing the Plank Road team to remain focused on serving clients.

Result

The programme now maintains a 19% average open rate and generates a steady stream of monthly demo requests from contacts initially reached through email. The newsletter has become a recognisable part of the brand and a reliable contributor to the sales pipeline.

19% Average open rate

Steady Monthly demo requests